Want to be more productive? Pay attention to your Circadian Rhythms and Chronotypes

Want to be more productive? Pay attention to your Circadian Rhythms and Chronotypes

Would you like to know the best way to function at your maximum performance level and be able to prioritise and manage your tasks (maybe even your entire day)?

Well, your own body might have the answer.

 

What will we be covering here?

What is a Circadian Rhythm?

What is a Chronotype?

Knowing Larks and Owls

Dr Breus and the question of “when”

The four mammals

Synchronicity between your chronotype and your life

Manage your energy

Take an assessment

 

Get to know The Circadian Rhythms and the Chronotypes

What is a Circadian Rhythm?

In short, the Circadian Rhythm is a sort of internal clock, controlled mainly by the hypothalamus, which is the part of the brain that controls many things, such as your hormones, temperature, appetite, sexual behaviour and emotions.

chronotypes

Hypothalamus

 

This internal biological clock is reset every day by sunlight, and is different for each person, although its main function is exactly the same for all of us: to regulate the periods of sleepiness and wakefulness during the day.

So, this is the clock that tells you which part of the day you are more alert and which part you’ll find your energy levels lower and you feel more sleepy.

Because the circadian rhythm likes regularity, it functions at its best when you follow routines: going to bed at the same hour, eating at the same time each day etc.

This is why you might feel uneasy when you disturb this rhythm (for example, travelling abroad and dealing with jet lag).

 

What is a Chronotype?

When we talk about chronotypes, we are referring to the manifestation of the circadian rhythm, in the form of personal behaviour. Even though it is passed through the PER3 gene and therefore its origin is genetic, it might change over the years due to a number of reasons such as age, environment and hormones.

A more common classification describes people as either larks or owls, larks being the people that perform best in the mornings, and owls being the ones that are more alert in the evening.

Larks and owls can be differentiated, not just by sleeping patterns, but also by other behaviours and needs, such as appetite and exercise.

 

“According to conventional wisdom, there are three chronotypes: larks rise early, owls rise late, and hummingbirds are somewhere between the two.”

 

So, how can we adjust our daily performance for optimal business productivity in relation to these chronotypes?

 

If you’re a lark If you’re an owl
Try to concentrate on analytical tasks during the early hours  

Leave all analytical tasks for the late afternoon or evening

 

 

Leave all creative tasks for the afternoon

 

 

Try to do more creative tasks in the morning

 

 

To make it all easier, create a table with three columns where you can list your tasks and divide them into two big groups:

🖊 tasks that require focus, concentration and analysis

🖊 tasks that require creativity and expression

🖊 Then the third column is for notes.

If a task falls into both groups, you simply repeat the task in both columns and add a note about the aspect that you will tackle, specifically, during each part of the day.

Top Tip: For example, writing an article might require creativity (mainly with regard to the idea but also the writing), lots of research about the topic and of course, proofreading. Each one of those tasks would fit into a different column.

 

 

Top Tip: a task might belong to more than one column


For example, writing an article might require creativity (mainly with regard to the idea but also the writing), lots of research about the topic and of course, proofreading.

Each one of those tasks would fit into a different column.

 

 

Dr Breus and the question of “when”.

Dr Michael Breus, a psychologist and sleep specialist, described 4 different chronotypes following different structures but based on mammals. Mainly because we – humans – are not birds.

That question is “when.” “When” is the ultimate life hack. It’s the foundation of success, the key that unlocks a faster, smarter, better, and stronger you. – The Power of When

In his book, The Power of When, Dr Breus highlights the fact that our ancestors were deeply connected to their bodies, knowing when to perform certain acts like hunting, cooking or procreating.

Daylight and night time were perfectly distinguished as well.

Later on, civilization imposed its own rules and now, the modern era sees us doing all kind of activities in a perpetual “night”, with artificial lights, in front of all sorts of monitors.

The Four Chronotypes

Let’s take a brief look at the four chronotypes and their relationship with periods of alertness and drowsiness.

Dolphins: they wake up feeling fatigued and in fact, they can continue to feel tired late into the evening. They are totally alert late at night and might even suffer from insomnia. Their productivity ebbs and flows throughout the day.

Lions: they wake up early and do not feel tired until the late afternoon. They can fall asleep pretty easily and they are more productive in the morning.

Bears: they are slow risers as they do not wake up feeling fresh and awake. They tend to feel tired by the evening. Their productivity peaks before noon and they feel most alert from mid-morning to the early afternoon.

Wolves: they are evening types, so waking up in the morning can be a difficult task. They don’t feel tired until midnight or even later, so it’s in the late evening that their productivity is at its best.

 

Let’s take a look at the ideal routine for each chronotype, according to Shana Lebowtitz’s chart published on Business Insider and based on Dr Breus’ book.

 

chronotypes

 

But, what happens when your schedule and your chronotype cannot sync?

Let’s say you are a wolf, and your work (a well paid and interesting job) requires you be at the office by 8 a.m.

Well, you force yourself to adjust. Knowing your internal rhythm can help you to alleviate the burden and make the most out of the situation.

 

Manage your energy as it is needed, when it is low, try the following:

📌 Do some exercises to help you with your focus and concentration (link to the young lady and the old lady)
📌 Close all the unnecessary windows on your computer
📌 Get some fresh air and replenish your energy
📌 Do some breathing exercises to increase your stamina (like breath of fire)
📌 If you can, take a 15-minute nap

 

Going beyond your type, there are some universal recommendations that work for everyone, both morning and evening types:

📌Set meal and sleep times and try to stick to them
📌Breakdown your work into manageable tasks
📌Take regular breaks
📌Plan your breaks in advance

 

If you want to know what type you are, try taking any of the following assessments:

AutoMEQ: Automated Morningness-Eveningness Questionnaire (AutoMEQ)

Dr Michael Breus’ Chronotypes

 

If you are curious about how Emotional Intelligence, Gestalt and other proven and tested approaches from psychology and neuroscience can effectively benefit your business, book a free 15-minute consultation with me.

 

 

What is Mindfulness and how it can help your business

What is Mindfulness and how it can help your business

 

“I define mindfulness as paying attention to our present moment experiences with openness, curiosity, and a willingness to be with what is. It is a deliberate application of attention. ”

-Diana Winston, The Little Book of Being

 

I’ve been asked about this topic a lot lately. Mainly because it is one of those things everybody talks about but not many truly understand.

Moreover: it can be confused with so many other things.

The fact is, that Mindfulness is a practice that definitely helps your business. A lot. Because it is based on information we already have about how our brain functions.

Neuroscience and psychology have worked closely together over the last 20 years, making discoveries that are reshaping the way we see the world, and ourselves.

So… I propose that we break the myth and explore the following together…what is mindfulness? What is not mindfulness? How do you practice it?

What will we be covering here?

What is mindfulness?

What it is not?

Which are its benefits?

How to practice it

Breathing

Attentive Observation

Self-Awareness Practice

Mindful Presence

 

What is it 👉

Mindfulness refers to the ability to be aware of yourself and be fully present with what is going on, in the actual moment. When you function as an impartial observer, you are a witness of the processes and experiences occurring in the “now”.

 

What it is not 👉

It is not praying; it is not meditation; it is not a religious or “new age” thing.

What are the benefits of practising?

📍 more connection with the present and self-control

📍 better communication (improving your active listening)

📍 ability to pause before a decision or action

📍 developing patience and openness

📍 more attention and concentration capacities

📍 increased efficiency and productivity

📍 stress reduction

 

Living in the present is something that is difficult to achieve; you constantly make mental references and comparisons to the past, and your hopes and dreams can place you in the future too much, a future of which you cannot be certain.

Rooting yourself, with the body and the mind, helps you fully experience the here and now, creating a space of calmness, focus and serenity.

 

 

 

Awareness of the present moment helps you to better cope with situations and emotions. 

Both can be a source of stress and anxiety.

 

How to practice it 👉

By using different techniques, including (but not exclusively) meditation, breathing exercises, body sensations and emotions, visual exercises to gain focus, word repetition, optical illusions etc.

 

Let’s check out some of these techniques in detail 👇

Breathing

Breath is a powerful way to connect with your whole body. It is a natural and automated function of your body, namely to bring in oxygen and flush out carbon dioxide.

Nasal breathing is important as it allows the coordination of the electrical brain signals in the olfactory cortex, which then coordinates the amygdala and the hippocampus, which are in charge of processing your emotions and memory.

 

 

Did you know that the discovery of the dominant nostril within the Western civilization,

back in 1895, is owed to the German physician Richard Kayser?

 

Yoga and other ancient traditions have been working with this method for thousands of years.

Occident and Orient arrived at the same conclusion, just at different times.

 

Practice: You only need one minute, but of course the more time you practice, the better the results.
You can be sitting, lying or even standing, but try to feel comfortable.

Top tip: if you can, set aside a regular time to practice, ideally on a daily basis, beginning with a minute per day and increasing the time little by little.

🔶 Inhale deeply through your nose whilst counting to 4
🔶 Hold your breath and count to 4
🔶 Exhale through your nose whilst counting to 4

If you get distracted, gently come back to the exercise. Even if your mind wanders a thousand times, you can always return to the present moment and try again, inhale for 4, hold for 4, exhale for 4.

There are so many different breathing techniques and methods. If you lean towards the Yogic method, I highly recommend you pay a visit to Kia Miller and practice with her, even just for five minutes (to begin with).

Another option is the one that Diana Winston proposes here: Five-minute breathing


Attentive Observation

Learning to observe, as opposed to simply looking at or watching, helps you to be in the present moment and appreciate all the qualities of a certain object, person or situation.

This exercise takes just a minute, max. 2. and it is a simple and effective way to increase your awareness and relationship with the present moment.

🔶 To fully absorb the benefits of this, pick a random object, preferably in the natural environment
🔶 Be specific: if you pick a tree, look for a leaf that grabs your attention
🔶 Focus on its shape. What is it? Round or elongated? Does it have a distinctive colour? Is the colour uniform or does it have different tonalities to it?
🔶 Observe, as an impartial witness. Don’t judge or qualify (don’t think in terms of “pretty colours”). Just observe and mentally repeat “green” for example

Repeat daily, with different objects, and begin to notice how you feel both during the exercise and after it.


Self-Awareness Practice

We already spoke about this skill in my post Why is Self-awareness so important for better business. 

Doing the following exercise, you can regain control, simply by recognising your emotions at the precise moment they occur.

🔶 Pick two different moments in your day: one, when you are about to do something pleasant (let’s say you’re about to listen to some of your favourite music, after a long day of work). The other, when you’re about to do something that you have to do but you don’t enjoy (let’s say you have to write a letter of complaint)

🔶 Pay attention to the moment and all the emotions that arise from it: joy, tranquillity, pleasure, as well as the uncomfortable feelings: disdain, sadness. Make a mental note and stay with this feeling for as long as you can

🔶 Additionally, pay attention to how you manage your time with regard to that specific action: do you tend to procrastinate the unpleasant and overextend the pleasant moment?

🔶 Remember, no judgments, just observations. Stay with the moment

 

Mindful presence

This particular exercise is excellent if you find yourself worried about future events or dwelling on the past too often. It will help you gain sensibility, attentiveness and focus as well as helping you stop the fluctuation of your mind.

Therefore, it is an excellent method for reducing stress:

🔶 Pick a normal, daily action: turning on the computer, cleaning the house, shopping at the supermarket, commuting

🔶 Pay attention to each and every detail related to that action

🔶 Repeat the actions you perform, mentally: “I am going to put on my coat and open the door. I am closing the door now, and I can feel the wind in my face. It is cold. I am walking to my car. I get in the car and prepare myself to drive to the supermarket”

🔶 The more detail you can pick out, the better

This type of exercise helps enormously when you are trying to cope with anxiety, which usually manifests itself in form of impatience. Instead of focusing on the end result, concentrate instead on each specific part of the task.

Each part of a certain task is important in itself, and being mindful of each part leads to a better outcome and, without any doubt, to a more serene state of mind. This way, you can begin to enjoy the experience and open the door to creativity and emotion.

 

 —–

By now, you know that practising mindfulness can help you cope with anxiety and stress enormously, as well as help you improve your social and emotional intelligence quotients.

If you are curious about how Emotional Intelligence can effectively benefit your business, please book a free 15-minute consultation with me!

I’ll be delighted to get to know you and, of course, be of assistance 👇 

 

Emotional Competencies

 

Why can Self-Management improve your business effectively?

Why can Self-Management improve your business effectively?

 

Because, for entrepreneurs and leaders alike,

Self-Management is the secret ingredient to success.

 

Moreover: self-management can be learnt and improved, like any other emotional skill.


In my last blog, we explored the basics of self-awareness
one of the key components of Emotional Intelligence.

Today we will dive into Self-Management and its competencies, trying to understand what they are and how we can implement better techniques and strategies to ensure they keep improving.

 

What will we be covering here?

What is Self-Management?

Emotional Self-Control

Self-Control: Top Tips

Adaptability

Adaptability: Top Tips

Achievement Drive

Achievement Drive Tips

Positive Outlook

Positive Outlook Top Tips

 

Self-Management

Let’s briefly talk about the 4 competencies under the Self-Management umbrella:

👉Emotional Self-Control

Once you have identified your emotion, the next step is to take control of it. If you can manage your emotions, you can remain calm and focused amid the most stressful situation and be of help to your co-workers and team in addition to yourself. Keeping disruptive emotions at bay is fundamental for anyone, especially for leaders.

👉Adaptability

This is the ability to be flexible and change the course of action according to the circumstances, without losing sight of the end goal. Learning how to develop this skill enables you to be flexible, without adding any stress. Life is unpredictable at the best of times, so uncertainty is expected and to be comfortable with it, is a great accomplishment.

👉Achievement Drive. Initiative and Innovation

This competence is key and entails striving towards goals whilst maintaining a standard of excellence, accepting the challenges you might encounter en route but, at the same time, improving performance and being ready to welcome opportunities. Being open to innovation is crucial in an era where everything around us changes at lightning speed.

👉Positive Outlook

The way you see the world changes your outlook of it. You can build your whole universe and turn each and every situation into an opportunity. The future always holds opportunities for improvement and positive outcomes.

 

Self-Management

 

So now, let’s dive in and explore how to improve each one of them!

EMOTIONAL SELF-CONTROL

 

“The goal is balance, not emotional suppression: every feeling has its value and significance”

Dr. Daniel Goleman – Emotional Intelligence

 

Dr. Goleman defines Emotional Self-Control as “the ability to manage disturbing emotions and remain effective, even in stressful situations”.

Emotional Balance (as you can also call it) speaks loudly and clearly about benefitting from the ability to manage your emotions after acknowledging their existence. Emotions can be intrusive and overwhelming.

As you may have seen previously, emotions can’t be denied nor suppressed and you cannot then avoid dealing with them. If you try to do this, you end up setting them free and this is when they take control of your body and mind.

This is why Self-awareness is so important: managing your emotions involves recognition and acceptance.

When you know what you feel, you can act accordingly. Better yet: you can learn to detect the triggers that, in certain situations, pave the way for certain reactions.

Self-control will give you the possibility to remain calm, in control and to think clearly, even in the most stressful situations.

 

 

 Self-Control Top Tips

The goal? To keep emotions in check. This will lead to well-being and success.

How can you improve it? Practice mindfulness: this will help develop your ability to pay attention without judging and help you identify what is going on without acting. Mindfulness also helps to improve observation and patience.

 

 

ADAPTABILITY 

Change is the magic door that leads to new opportunities, but the fear of the unknown can keep you paralysed. Adaptability is a key emotional competence and if you master it, uncertainty can be embraced with confidence.

The first thing to know about Adaptability is that it is the best competence to have for enabling your business to weather the storms. It allows you to not only embrace challenges but also take risks.

Being able to change perspectives means situations can be open to new developments.

 

What are the benefits of mastering this skill?

👉 You will feel comfortable with change

👉 You will also anticipate change and make the most of it

👉 You will be able to envision different scenarios and possibilities to attain your goals

👉 You won’t be afraid to take necessary risks

 

 

Adaptability Top Tips

The goal? Transforming the fear of the unknown into a world of NEW OPPORTUNITIES

How can you improve it? Get out of your comfort zone and pay attention to what happens. Begin with little things (change your favourite cafe, for example). Explore.

 

 

 Note: Leaders with this skill can remain focused in the middle of any storm and moreover, can be ready to receive uncertainty with open arms.

 

ACHIEVEMENT ORIENTATION

Enthusiasm and persistence in the face of setbacks have an undeniable payoff. Motivation is a powerful tool you can fuel on a daily basis, remembering your values and goals.

Achievement orientation is a skill that shows your capacity for permanent improvement. It generates new interests and gives you a reason for continued learning and expanding your horizons.

Do you have enough passion for what you do? This is the hidden driver that will lead you to excel in all that you do.

 

Setting high goals, working hard to achieve them and calculating the risks worth taking en route, is the perfect definition of Achievement Orientation.

 

Note: Leaders who have developed this skill are able to create an achievement culture within their organizations.

 

 

Achievement Orientation Top Tips

The goal? Learning to detect and feed your motivation. Being ready to adapt yourself and to explore and conquer new horizons.

How can you improve it? Take a piece of paper and make four columns. Complete each one with the following: what are my core motives? What goals have I set? What I am doing to achieve them? How can I make room for improvement?

 

 

POSITIVE OUTLOOK

In short, this skill is all about the ability to turn any situation into a positive outcome, identifying its new opportunities.

It entails the ability to see the “big picture” and also, to expect the best in the future. A Positive Outlook can be the difference between defeat and success because mastering this skill will allow you to identify multiple solutions and more easily overcome obstacles.

 

Positive Outlooks lead to

👉 better performance

👉 higher motivation

👉 creation of new opportunities

👉 empowerment

👉 greater loyalty

👉 outstanding customer service

 

Note: Leaders with this skill have the ability to see opportunities where nobody else can, and also have resilience, as they understand setbacks in a different way: not necessarily as obstacles but as positive challenges.

 

 

Positive Outlook Top Tips

The goal? Learning new ways to think and respond, and clearly identifying the goals that, in the end, will give you meaning and purpose. 

How can you improve it? Write in a journal. Once a week, write down in as much detail as possible, an important event or situation that troubled you. After explaining the facts – including how you responded to it –  imagine at least 2 other possible conclusions for that event. 

 

 

 

By now, you know that developing these skills will certainly help improve your social and emotional intelligence quotients.

I’m so happy to respond to your questions, so please keep them coming!

If you are curious about how Emotional Intelligence can effectively benefit your business, please book a free 15-minute consultation with me!

I’ll be delighted to get to know you and, of course, be of assistance 👇 

 

Emotional Competencies

 

Why is Self-Awareness so important for better business?

Why is Self-Awareness so important for better business?

Self-awareness: the key component of any successful

business


How can self-awareness transform situations and open the

umbrella of possibilities and success?

 

“Self-awareness, in short, means being “aware of both our mood and our thoughts about that mood,” John Mayer, co-formulator with Peter Salovey of the theory of emotional intelligence.”

 

Last week, we began to talk about the Emotional Competencies or the skills that can be learnt and improved to help us achieve better performance, reliable results with less strain and, in the end, more satisfaction and happiness.


Briefly, the four main areas of EI are:

📍 Self-Awareness: recognising our emotions is the first step. If we acknowledge them, we can choose how to control them.

📍 Self Management: this is the aspect that allows us to master our emotions, to be in control of them and give them better use when necessary

📍 Social Awareness: recognising emotions in others can help us relate to them better. Happiness, sadness, fear, disgust, anger and surprise are the six universal emotions that we can identify in any human being.

📍 Relationship Management: this area is the one that allows us to have an impact on our company, neighbourhood or community, our daily work with others and any social sphere. It relates to the emotions and behaviours of others and how we can be of benefit to them.

So today, we will explore Self-awareness and its competences (or skills): Emotional Self-Awareness, Accurate Self-Assessment and Self-Confidence.

 

What will we be covering here?

Why is self-awareness so important?

How do we detect our feelings?

The importance of the neocortex

How do we interpret our feelings?

Practical exercises and examples to improve Self-Awareness

Self Awareness and leadership

Two crucial final points to remember

 

Why is Self-Awareness so important?

The importance of recognising our own emotions and feelings when they are happening is crucial. This can make a difference and transform any situation.

Self Awareness

Our feelings exist – they affect us and our performance. So, being able to detect and understand what they are and what they mean, opens a new road that leads straight to

👉 an accurate sense of self-confidence
👉 a path of authenticity
👉 real productivity

Being realistic and accepting that our feelings will affect our performance directly, is the magical key that will open the door of improvement and change (when it is needed), clarity and a sense of purpose as well as, a reaffirmation of your true self.

Knowing yourself, your limits and your potential, as well as the impact that your emotions have on everything you do, sets you up for the future.

But how do we detect our feelings?

As a psychologist who studied psychoanalysis in depth, I enjoy the Freudian method of paying attention, impartially, to anything that occurs – like a witness, or someone not engaged in the scene.

Yes, it is difficult, but not impossible and like everything, the skill requires practice for it to be mastered.

Monitoring our feelings can help us understand specific reactions, they usually come in patterns. We tend to repeatedly react to certain triggers in the same manner.

So, the effective way to cut the cycle begins with paying attention to the emotion when it arises.

 

“I prefer the term self-awareness, in the sense of ongoing attention to one’s internal states. In this self-reflexive awareness, mind observes and investigates experience itself, including the emotions.” Daniel Goleman. Emotional Intelligence.

 

We can learn how to be aware of moods and thoughts too. The neocortex (the area of the brain responsible for functions such as perception cognition and language among others) activates and labels the emotions, so they can be better understood and identified.

The neocortex is the evolutionarily newest portion of the cerebral cortex, and it is where most of the higher brain functions reside.

 

Self Awareness

 


And how do we interpret them?

One tendency we all have is to immediately “judge” the feeling, giving it a positive or negative value and thinking in terms of should or shouldn’t.

For example, if the feeling is considered a negative one (against our principles, not convenient, etc.), our thought might be “I shouldn’t feel this way”.

This is the kind of thought that we need to unlearn, instead of remaining impartial which leads to acceptance and acceptance to self-management.

 

Tips to improve your Self-Awareness and to increase your EQ

Here are some practical exercises to strengthen Self-awareness:

1) Practising mindfulness: giving yourself some time to explore your present state is the first step. You can ask yourself some questions, such as

❓ What am I feeling right now? For example: “I feel tired. I feel anxious. I feel full of hope.”

❓ Can I identify the source of that feeling? For example: “I didn’t sleep well last night. I have a deadline. I got promoted”.

❓ Does that feeling resonate in a specific part of my body? For example: “My back hurts a little bit. My shoulders are tense. I feel warmth in my chest.”

❓ Does it have a certain weight or texture, a colour perhaps, or any attribute at all? For example: “Heavy. Red. Light”.

2) Give your emotions a name: At the moment you’re feeling an intense emotion, try to give it a name that is as accurate as possible: fear, anger, happiness, etc. If you can, write it down and if not, repeat it in your head. Give yourself some time to explore the feeling and, if possible, “be with it”.

3) Keep a journal: This can be helpful, especially if you make notes about the situation that led to that particular emotion and your reaction to it. Research has demonstrated the efficacy of writing and its connection with health.

 

“Writing seems to help the brain regulate emotion unintentionally. Whether it’s writing things down in a diary, writing bad poetry, or making up song lyrics that should never be played on the radio, it seems to help people emotionally,” Dr Matthew Lieberman, psychologist at the University of California in Los Angeles,

 

If we look at this now from a leadership perspective (and when I say leadership, I mean any person that has a team, within or outside of the corporate framework), self-assessment turns out to be crucial in clearly identifying both strengths and vulnerabilities, as well as developing Self-Confidence -the sense of one’s self-worth and capabilities.

Naturally, a proper test to measure the EQ would be the right thing to do. But there are other methods that can help too such as feedback which certainly gives a leader useful knowledge.

That feedback, when it comes not only from the managers but also from the teams and employees, results in understanding the others’ perspectives. Remaining open and receptive can make the difference and open numerous opportunities for change and growth.

self awareness

 

Two critical final points to remember

a) Developing and improving our self-awareness is the foundation of the building; all the other floors will be built and established on this foundation. This is why it is so important.

b) The information we get from this exploration need not be viewed as any kind of judgement. Don’t dwell too much on your strengths nor your vulnerabilities.

 

Of course, the best way to dig deep in self-awareness is to know the tools (the exercises) that can help and have a coach with whom to discuss and clarify them.

Another way to start knowing yourself better is to do assessments. You can find plenty on the internet (some of them are free), and even though I highly recommend you to book a consultation with a professional -to evaluate results and set a course of action- some of those assessments can give you some basic information and clarify certain areas.

 

By now, you might be wondering, how can I improve my EIQ?
Well, improving your self-awareness will certainly help. 

 

If you are curious about how Emotional Intelligence and other psychological techniques can effectively benefit your business, please book a free 15-minute consultation with me! I’ll be delighted to get to know you and, of course, be of assistance 👇 

 

Emotional Competencies

 


1 2