Collection, processing and use of personal data on the website.
Based on the provisions of the General Data Protection Regulation 2016/679 (RGPD) and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that in order to use some of the services offered by our website, it may be necessary for you to provide us with certain personal data that will be incorporated into automated files.
For what purpose will we process your personal data?
In general, the data collected will be processed for the following purposes:
To provide the services offered through the website or to attend to other types of relations that may arise with MAITEN PANELLA as a result of the requests, procedures or formalities that the User carries out through the website. The data subject to processing will be those provided to us through the forms contained on the website at any given time or through e-mails sent by the User to the e-mail addresses identified therein, as well as any other data that may be generated during the maintenance of the corresponding relationship.
- Accounting and tax management: management of invoicing, tax obligations, allowances, etc. of the company’s customers and/or suppliers.
- Processing of complaints management (customer service).
- Processing of data protection rights.
- Processing of relationship management with contacts – web users through the website, answering their requests for information, attending to their requests and responding to their queries or doubts. In the event of receiving a Curriculum Vitae, the personal and curricular data may form part of our databases in order to participate in our current and future selection processes.
- Newsletters and bulletins. To send advertising related to our products and services by electronic means.
We also remind you that you can oppose the sending of commercial communications by any means and at any time, by contacting MAITEN PANELLA.
All the fields marked as compulsory in any of the forms must be completed, so that the omission of any of them may make it impossible for us to deal with your request or provide you with the corresponding services.
In addition, during this data collection, your consent may be requested for other purposes that are not directly related to the corresponding service or relationship. If you do not agree to such additional processing, please tick or untick the appropriate box.
The processing of your data is carried out on the following legal bases that legitimise it:
In the event that you do not provide us with your details or you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.
Communications or transfer of data
The data collected on the website may only be communicated to other companies for the development, maintenance and control of the legal relationship that is established or when there is legal authorisation to do so, or when it is necessary for the provision of the service.
The user’s acceptance that their data may be processed or transferred in the manner established in this paragraph is always revocable, without retroactive effect.
Apart from the cases provided for in the previous paragraph, MAITEN PANELLA will not communicate the personal data of Users to any other third party, except when their prior consent to do so has been obtained in the legally required manner.
Accuracy, updating and preservation of Users’ personal data
By sending their data through the forms provided or by e-mail to the corresponding mailboxes, the User declares that the information and data provided are accurate and truthful, as well as that they are over 18 years of age. The services of the website are not aimed at minors under 18 years of age, so we do not foresee parental consent in any case. It is the User’s responsibility to keep all personal data permanently updated.
MAITEN PANELLA will keep the personal data for as long as it is necessary to provide the services or attend to the requests of the Users and, in any case, for the periods legally established for each case.
As a data subject who has provided us with personal data, you have the full right to obtain confirmation as to whether MAITEN PANELLA is processing your personal data, and specifically, you are entitled to exercise the following rights that the data protection regulations recognise, in accordance with the provisions of the same:
- Right of ACCESS to your personal data.
- Right to request the RECTIFICATION of inaccurate data.
- The right to request its DELETION when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, you may request the LIMITATION OF THE PROCESSING of your data, in which case we will only keep them for the exercise or defence of claims.
- In certain circumstances and for reasons related to your particular situation, data subjects may exercise their right to OPPOSE the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
- In certain circumstances and for reasons related to your particular situation, you may request the right to PUT the data in PORTION.
You may exercise these rights or request additional information by submitting a copy of an identification document and briefly stating your case and the right you wish to exercise, by letter addressed to the Data Protection Officer or to MAITEN PANELLA by letter addressed to the postal address located at C/Papa Wojtyla 14, 5º 28 (12500) Vinaròs, Castellón. Spain or via the e-mail address info@maitenpanella.
Furthermore, in the event that any of your rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001-Madrid or through the AEPD’s website: https://sedeagpd.gob.es/sede-electronica-web/.
Social media policy
MAITEN PANELLA informs users (hereinafter, the “User” or “Users” as appropriate) that it owns the profiles on the Social Networks Facebook, Twitter, etc. under the name MAITEN PANELLA and that these have been created with the main purpose of advertising the services and events developed in MAITEN PANELLA.
The User has a profile on any of the aforementioned Social Networks and has decided to join the page created by MAITEN PANELLA S.L., showing interest in the information that is advertised on the corresponding Social Network. By joining the MAITEN PANELLA page, the User is consenting to the processing of personal data published in their profile by MAITEN PANELLA.
The User may access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy.
The User’s data on the Social Network will be processed by MAITEN PANELLA only within the Social Network itself and under no circumstances will they be processed by MAITEN PANELLA outside it.
The User has the right to exercise their rights of access, rectification, deletion, portability and limitation, will be defined by the functionality of the Social Network and the ability to access the information of the profiles of the Users by MAITEN PANELLA, being able to exercise the same, only in relation to that information that is under the control of MAITEN PANELLA. Likewise, Users may lodge a complaint regarding the protection of their personal data before the Spanish Data Protection Agency at the address C/ Jorge Juan, 6, 28001 – Madrid, when they consider that MAITEN PANELLA has infringed the rights that are recognised by the applicable data protection regulations MAITEN PANELLA may take the following actions:
- Access to the public information of the User’s profile.
- Send personal and individual messages through the Social Network channels.
Users can always control their connections, delete content that is no longer of interest to them and restrict who they share their connections with by accessing their privacy settings on the Social Network.
The User, once linked to the MAITEN PANELLA page, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The User, in all cases, must be the owner of the same, hold the copyright and intellectual property rights or have the consent of the third parties concerned. Any publication on the website, whether texts, graphics, photographs, videos, etc. that violate or are likely to violate morals, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law, is expressly prohibited. In these cases, MAITEN PANELLA reserves the right to immediately remove the content, and may request the permanent blocking of the User.
MAITEN PANELLA shall not be held responsible for the contents freely published by the User.
The User must bear in mind that their publications will be known by other Users, so they themselves are primarily responsible for their privacy.
The images that may be published on the page will not be stored by MAITEN PANELLA, but they will remain on the Social Network.
In those cases in which the User has given his consent to receive commercial communications, MAITEN PANELLA may send the Users commercial or advertising information by any means, including electronic means (e-mail, SMS, etc.), whether of a general nature or adapted to their personal characteristics, about its products and services, including participation in sweepstakes, events and satisfaction surveys.
In any case, the User may object to the sending of commercial communications at any time by sending a communication to the postal or electronic addresses provided for in the previous section or by using the specific means recognised in the commercial communications sent to him/her.
The website may contain links to other websites outside MAITEN PANELLA so that we cannot guarantee and are not responsible for the processing of personal data provided by the user on those websites. Consequently, we recommend that you review the privacy policies of those sites.
How will we treat your personal data?
Professional secrecy. MAITEN PANELLA and the collaborators who work with us and who have any involvement in the services provided to the User, are committed to not disclosing or making use of the information to which they have access by reason of their profession. The information provided by the User shall, in any case, be considered confidential, and may not be used for purposes other than those related to the services contracted from MAITEN PANELLA.
MAITEN PANELLA undertakes not to disclose or reveal information about the User’s claims, the reasons for the advice requested or the duration of the relationship with the User.
Destruction of documents. In order to preserve and guarantee confidentiality, MAITEN PANELLA undertakes to destroy all confidential information to which it has had access as a result of providing services when they are no longer necessary for the purpose for which they were collected, unless there is a legal obligation to keep them. If the User wishes to keep the original or a copy of this information, he/she must print it or keep it by his/her own means or go to the MAITEN PANELLA headquarters to collect it before it is destroyed.
Notwithstanding the foregoing, MAITEN PANELLA may terminate, suspend or interrupt, at any time without notice, access to the contents of the Website, without the possibility for the User to claim any compensation.
Document drafted and prepared by PROTECTION REPORT SL, which reserves the right to take appropriate legal action against anyone who copies and uses the content illegitimately.